Sanitation
Reliable Trash and Recycling Service for the Sandia Heights, Primrose Pointe & North Tramway Estates Communities
Sandia Heights Services provides dependable, community focused sanitation services for residents of Sandia Heights. Our goal is simple. Make trash and recycling pickup easy, predictable, and well communicated.
Whether you are a long time resident or new to the community, this page gives you everything you need to understand your service, schedules, and guidelines.
Collection Schedule
Trash and recycling are collected on designated service days for your area.
To view the current pickup schedule, including holiday changes, please visit our Recycle, Holiday & Event Calendar.
If a holiday affects your pickup day, updates will be posted in advance.
Collection Guidelines
Refuse must be at the road edge no later than 7:00 a.m on the day of scheduled collection and no earlier than 5:00 p.m the night before.
All refuse and recycling must be placed inside your Sandia Heights Services bins (Trash: brown lid / Recycle: green lid) not outside, sitting next to or on top of the bins.
To ensure safe and efficient service, please see the Refuse Collection Policy page for more detailed information on what can and cannot be collected.
Large Item and Special Pickups
Should you have additional items that need to be picked up, a Special Pickup may be scheduled by submitting a Special Pickup Request. Special Pickups are scheduled for Monday’s only and requests must be made no later than 4:30 p.m the Friday prior to the pickup on the following Monday. The minimum cost is $25.00 depending on volume and/or weight.
Missed Pickup or Service Issues
If you experience a missed pickup or have a service concern, we are here to help.
Please contact us using our online Missed Pickup form within one business day so we can address the issue promptly.
New Residents
Welcome to Sandia Heights.
If you are new to the community and need to start sanitation service, please contact our office so we can assist with setup, schedules, and bin information.
Assisted Pickups
Should you need assistance with your bins, please download the Assistance Form, have your healthcare provider certify the need for assistance and submit the completed form to our office.
HOLIDAY SANITATION & RECYCLE SCHEDULE FOR 2026
* Holidays listed below are observed by Sanitation and may affect collection.
| HOLIDAY (2026) | TRASH COLLECTION | RECYCLE COLLECTION |
| New Year’s Day – Thursday, January 1, 2026 | Collected on Friday, January 2, 2026 | * Falls on a non-recycle collection week * |
| Memorial Day – Monday, May 25, 2026 | NO CHANGE IN SCHEDULE | NO CHANGE IN SCHEDULE |
| Independence Day – Saturday, July 4, 2026 | NO CHANGE IN SCHEDULE | * Falls on a non-recycle collection week * |
| Labor Day – Monday, September 7, 2026 | NO CHANGE IN SCHEDULE | NO CHANGE IN SCHEDULE |
| Thanksgiving Day – Thursday, November 26, 2026 | Collected on Friday, November 27, 2026 | Collected on Friday, November 27, 2026 |
| Christmas Day – Friday, December 25, 2026 | Collected on Monday, December 28, 2026 | Collected on Monday, December 28, 2026 |
| New Year’s Day 2027 – Friday, January 1, 2027 | Collected on Monday, January 4, 2027 | * Falls on a non-recycle collection week * |
Green Waste Collections:
| Spring | March 9th – March 13th |
| Summer | May 4th – May 8th |
| Fall | August 10th – August 14th |
| Winter | November 2nd – November 6th |